Residential tenant service

With Wincasa Home you can reach us anytime and anywhere - send us your requests with just a few clicks and find answers to the most important questions quickly.

Residential

Our tenant portal, Wincasa Home, allows you to contact us whenever and wherever you want. You can submit any concerns or questions with just a few clicks and quickly find useful information about the key issues.

Tenant portal

In the video you can see how Wincasa Home makes life easier for tenants.

This content requires your consent.

FAQs

We have put together some FAQs for you. To view them, simply click the following link:

News & Trends

26.08.2026

From planning to move-in: Tribschen II in Lucerne

Tribschen II has created new residential and commercial space in an attractive location in the city of Lucerne. Wincasa has been supporting the Swiss Prime Investment Foundation project as the owner’s representative since the planning phase and, now that construction has been completed, is also taking over the management of the property. For Wincasa, this long-term project is thus transitioning seamlessly from the construction phase to operations.

15.07.2026

The real game-changer is yet to come

Philipp Schoch discusses growth, automation, customer focus, and opportunities in the Swiss real estate market.

08.07.2026

Green City Zurich Manegg – Wincasa takes over leasing, positioning and Real Estate Community Management

Greencity was developed on the former Sihlpapier site and is one of the landmark urban development projects in the City of Zurich. Thirteen distinctive buildings form a vibrant mixed-use district, combining residential living, workplaces, services and public amenities. Its unique location – offering urban density, direct S-Bahn connections and close proximity to nature – gives Greencity a distinctive identity within the city.

01.07.2026

More Living Space Through Renovation: 10 Apartments Become 17

Construction work began in May 2026 for the comprehensive refurbishment and extension of a residential building on Hottingerstrasse in Zurich. On behalf of the property owner, Wincasa is acting as client representative, supporting the project from development through execution to the initial letting phase.

22.06.2026

Data Quality in Real Estate Management

The Foundation for Transparency, Value Creation and Future Readiness in the Swiss Real Estate Market, Matthias Fromm, Niklas Naehrig, Wincasa

01.06.2026

Office location in Bern’s Lorraine district to be redeveloped – Wincasa responsible for commercialization and property management

At Dammweg 9 in Bern, the current media building will no longer be operated in its existing form. As part of a comprehensive refurbishment, the property will be strategically repositioned.

11.05.2026

New Electricity Act: How to Maintain the Economic Viability of Existing Photovoltaic Systems

With the phased implementation of the new Electricity Act in 2025 and 2026, Switzerland is setting the framework for a resilient, decentralized and climate-aligned energy system. The objective is to strengthen security of supply, accelerate the expansion of renewable energy, and promote on-site self-consumption. For real estate owners and investors, this shift creates new opportunities - but also introduces risks, particularly for existing photovoltaic (PV) systems.

15.04.2026

Initial letting of residential properties with foresight – structured, market-oriented and efficient

The initial letting of new-build and refurbishment projects lays the foundation for the long-term success of a residential property – for owners as well as for future tenants. Sonia Ceriani, Head of Leasing Services & Residential Marketing at Wincasa, explains how an early-stage strategy, a holistic marketing approach, clear processes and personal support lead to a successful, on-time full occupancy.

Alle News