Tenant services for tenants
Tenants
Are you renting a home, office or commercial unit and have a concern about your rental property? We will be happy to help.
Residential
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Office & commercial
Click here for information about your office building, commercial space or retail unit.
New payment slips
On 21 November 2025, new requirements for QR-bills will come into force in Swiss payment transactions.
The most important adjustment is the sole support of the structured address (address type S) in the Swiss QR code, i.e. the division of the sender address (= tenant address) into individual elements. For this reason, Wincasa AG had to generate new QR codes and you have received new payment slips that fulfil these requirements from October 2025.
News & trends
Wincasa strengthens market position through new mandates and long-term partnerships
In recent months, Wincasa has taken on significant mandates across all regions of Switzerland, including the center management of Centro Serfontana in Ticino and the property management of the growing real estate portfolio of Albin Kistler. In addition, key management mandates representing around CHF 15 billion in assets under management have been renewed. These developments underline Wincasa’s strong market position across asset classes and regions and demonstrate the added value of a service offering consistently aligned with the needs of owners and users.
“A strong impact starts in the right place”
Interview with Corina Salomon, Head of Community & Promotion Management, Wincasa. Temporary promotion and event spaces are playing an increasingly important role in the positioning and activation of real estate. At the same time, their marketing is often fragmented and resource-intensive. With the PromoPoint platform, Wincasa bundles such spaces across Switzerland and makes them digitally accessible. In this interview, Corina Salomon, Head of Community & Promotion Management, explains how the offering was developed, how it works and what added value it creates for owners, operators and users.
Wincasa secures property management mandate from PUBLICA
As of 1 January 2027, Wincasa will take over the comprehensive management of the entire real estate portfolio of PUBLICA, one of Switzerland’s largest pension funds. As a single provider, Wincasa will assume full responsibility for the portfolio — from property management and ESG services to construction management and the administration of VAT asset accounting. PUBLICA granted the mandate following a multi-stage tender process supported by POM+ Consulting AG.
Webinar: How data paves the way to sustainable real estate portfolios
November 26, 2025 | 11:00-12:00 a.m. | Online. Implementing sustainability - data-based and reliable. Buildings are responsible for around 40% of energy consumption and almost a quarter of CO₂ emissions in Switzerland. Despite major progress, the need for energy-efficient renovations remains high. Especially when it comes to achieving sustainability targets in the portfolio.
Successful centre management in action – Wincasa has been managing Sihlcity for over 18 years
Sihlcity is considered one of the most complex urban entertainment centres in Switzerland. Wincasa has been responsible for managing the centre for over 18 years, ensuring that shopping, dining, culture, working and living blend together to create a harmonious overall experience.
Dynamism, creativity, and pure energy
Wincasa is currently training 34 apprentices in two exciting professions: customer service specialist and real estate and trust clerk. The apprentices are based at various locations throughout Switzerland. Once a year, they all come together for Apprentice Day – a great opportunity to get to know each other personally, exchange experiences, and strengthen team spirit.
Next Generation in Customer Dialogue: Off to a Strong Start – and Here to Stay
Our apprentices at the Customer Value Center (CVC) show what it truly means to promote young talent: taking responsibility, communicating professionally, and actively contributing – from day one. This summer, Greta Mena and Lorena Hadri successfully completed their apprenticeships as EFZ-certified Customer Dialogue Specialists. We congratulate them and are especially pleased that both have chosen to stay on as part of the Wincasa team.
A task with meaning, visibility and security
Philipp Schoch has been with Wincasa for 18 years in various roles. He has been the new CEO since July. He sees real estate management as facing major challenges that need to be mastered and mentions three key points.