Tenant services for tenants
Tenants
Are you renting a home, office or commercial unit and have a concern about your rental property? We will be happy to help.
Residential
Click here for information about your home.
Office & commercial
Click here for information about your office building, commercial space or retail unit.
New payment slips
On 21 November 2025, new requirements for QR-bills will come into force in Swiss payment transactions.
The most important adjustment is the sole support of the structured address (address type S) in the Swiss QR code, i.e. the division of the sender address (= tenant address) into individual elements. For this reason, Wincasa AG had to generate new QR codes and you have received new payment slips that fulfil these requirements from October 2025.
News & Trends
Initial letting of residential properties with foresight – structured, market-oriented and efficient
The initial letting of new-build and refurbishment projects lays the foundation for the long-term success of a residential property – for owners as well as for future tenants. Sonia Ceriani, Head of Leasing Services & Residential Marketing at Wincasa, explains how an early-stage strategy, a holistic marketing approach, clear processes and personal support lead to a successful, on-time full occupancy.
Wincasa strengthens its Executive Board: Boris Schlaeppi to lead the Construction Management business unit
As of 1 August 2026, Boris Schlaeppi will assume leadership of the Construction Management business unit and join Wincasa’s Executive Board. He succeeds Franco Pelizza, who has led the unit on an ad interim basis and will remain with the company as Regional Head Construction East/Central.
From concept to impact – the evolution of Community Management at Turm Areal
Community Management is no longer merely an add-on service. It is a strategic instrument for site development. At Turm Areal in Winterthur, it becomes clear how targeted measures, continuous on-site presence and the building of relationships can transform a location into a platform for exchange and collaboration.
Successful deals - our Transaction Advisory has been launched
We are delighted that our new Transaction Advisory service has already successfully completed its first transactions. We would particularly like to highlight the marketing and sale of the timber construction project with 40 apartments on Dohlenweg in the city of Zurich, which we were able to carry out for our parent company Implenia. With Vaudoise Insurance, we were able to gain a competent partner, developer and portfolio holder as a buyer.
Wincasa strengthens market position through new mandates and long-term partnerships
In recent months, Wincasa has taken on significant mandates across all regions of Switzerland, including the center management of Centro Serfontana in Ticino and the property management of the growing real estate portfolio of Albin Kistler. In addition, key management mandates representing around CHF 15 billion in assets under management have been renewed. These developments underline Wincasa’s strong market position across asset classes and regions and demonstrate the added value of a service offering consistently aligned with the needs of owners and users.
Bringing retail and real estate together – creating momentum, connecting perspectives
With the Club Immo Retail, a new platform is being launched in Western Switzerland to foster regular exchange between the real estate industry and the retail sector.
“A strong impact starts in the right place”
Interview with Corina Salomon, Head of Community & Promotion Management, Wincasa. Temporary promotion and event spaces are playing an increasingly important role in the positioning and activation of real estate. At the same time, their marketing is often fragmented and resource-intensive. With the PromoPoint platform, Wincasa bundles such spaces across Switzerland and makes them digitally accessible. In this interview, Corina Salomon, Head of Community & Promotion Management, explains how the offering was developed, how it works and what added value it creates for owners, operators and users.
Wincasa secures property management mandate from PUBLICA
As of 1 January 2027, Wincasa will take over the comprehensive management of the entire real estate portfolio of PUBLICA, one of Switzerland’s largest pension funds. As a single provider, Wincasa will assume full responsibility for the portfolio — from property management and ESG services to construction management and the administration of VAT asset accounting. PUBLICA granted the mandate following a multi-stage tender process supported by POM+ Consulting AG.